Step 1. Login to your Gmail account, and select the settings wheel on the right side of the inbox. Step 2. Select "Settings" from the dropdown menu. Step 3. Select the "Forwarding and POP/IMAP" tab. Step 4. Find your custom Upcall email from the dropdown, and select "Remove firstname.lastname@example.org". Final Step. Remove the filter by selecting the "Filters and Blocked Addresses" tab, and select "delete" to the right of the filter. That's it! If you have any trouble, please email email@example.com. Thank you !