Let's get you set up!
All you'll need to do is retrieve your custom Upcall email address on your dashboard or from your Client Success Advisor, and add that email into the notification settings of your lead source.
Please follow the detailed instructions:
- Login into your Zillow account here
2. On the far right hand side of the dashboard, hover over Agent Hub.
3. Select Account from the dropdown menu.
4. Where it says "Notifications are now handled through Premier Agent app..." click on the Click here link.
5. Select Settings from the navigation bar.
6. Click on Lead Forwarding under Inbox.
7. Click on Edit lead forwarding settings.
8. Under Forward all email leads, select Forward indefinitely.
9. Under Forward to: add in your custom Upcall email.
10. Click Save and you are done!
Let’s test it out!
Once you have added your Upcall email to your source, please test it out by going to where your leads are being captured and submit an inquiry. Please use your name as the leads name, and that way we will know that it is a test lead.
You will know that everything is working properly once you see that test lead within your dashboard.
We are here for you!
If at any point you need assistance, our Client Success Team is happy to help! You can reach us easily by clicking on the live chat icon at the bottom right of your screen, or email us directly at firstname.lastname@example.org.