As a new Upcaller, you will only have access to an introductory level call queue: Getting Started call queue.
This call queue doesn't have as many leads in it as the others. Because of this, you'll notice the calling opportunities are more inconsistent. As you make calls, we review them. When you've made at least 100 calls and have scores above 90%, you'll gain access to the larger call queues.
We do this to give you time to get used to the platform and to ensure that all our callers are exceptional. Our Campaigners are expecting the best of the best so you'll need to show us you belong in that group to move on to larger call queues and more earning potential.